Features

lucro has all of the CRM features you would expect from a leading CRM system specifically targeted to the growing & flexible needs of Small Businesses.

We are firm believers that the “one-size-fits-all” philosophy does NOT apply to business and therefore the lucro system has been designed from day one to have ease-of-use and simplicity at its core.

Book Demo

Features

lucro has all of the CRM features you would expect from a leading CRM system specifically targeted to the growing & flexible needs of Small Businesses.

We are firm believers that the “one-size-fits-all” philosophy does NOT apply to business and therefore the lucro system has been designed from day one to have ease-of-use and simplicity at its core.

Book Demo

Features of lucro

lucro has been designed specifically to meet the needs of Smaller Businesses who typically have 1-49 employees. We wanted to make sure Small Businesses are not priced out of utilising innovative technology solutions that the bigger businesses are benefiting from.

lucro has all of the CRM features you would expect from a leading CRM system but with much more flexibility around the features that you want to be included in your bespoke system. New features are being developed on a regular basis as more digital solutions emerge and become available.

The powerful features within lucro are designed for all industries and businesses who are looking to boost productivity and collaboration through innovative, yet easy-to-use technology.

The features have been developed to make team collaboration easier, even from separate, remote locations. The system has a large emphasis on boosting team productivity through a range of highly beneficial features.

Choose the Features you need TODAY - others can then be added in when you require them!

For Bespoke features that don't already exist, we'll build them for you!

We will work with you to produce a detailed specification of your exact requirements and then provide you a fixed price quote and timescale for delivery. We then take care of full management, testing and delivery of the new features – all of which will be delivered in-house and for typically just 25% of the cost of using 3rd party Support Partners.

For Customised features, we will set all these up for you!

As part of your initial onboarding and setup, we will fully configure your system for you, train you on how to use it and also show you how to make future amends if you wish to do so. We don’t want to confuse your employees with overly complex and redundant menu items as we find it counter productive, so we therefore remove them until their needed.

Our flexible choice of features enables our clients to select and use only the features that they require on top of the core CRM features.

All core CRM features are suitable for Small Businesses with a focus on sales and service activity and tracking, providing the insights and tools required to generate more leads and automate marketing tasks to save your team time and be more successful.

We totally understand and appreciate that not all your employees are going to be IT Experts, which is why the lucro user interface has been specifically designed to be as simple and user-friendly as possible.

Some of the most popular lucro Features

Full 2-way SMS integration with all texts are posted to the relevant client record / enquiry

Outlook calendar integration for scheduled follow-up activity alerts & reminders

Unique productivity tools which enable Business Owners and Admin to track activity across all users

Full collaboration features to enable multiple users to work together on client leads/applications from multiple locations

Leaderboards to rank user activity & performance across numerous KPIs

Dynamic real-time Traffic Lights to help employees organise their daily follow-up activties & priorities

Full webhook integration for social media and web forms enabling online generated leads & enquiries to instantly be imported saving crucial time & massive Admin workload

Fully customisable system workflow & automations

5 different User types with varying levels of features, permissions & views

Unlimited product types with user defined workflows per product

Fully customisable email & SMS templates with automated user variables

Multiple graphs for real-time visual representation of numerous datasets

Automated commission calculations for Franchisees & Introducers

Itemised commission reports

Full Franchisee & Introducer integration with ability to define unlimited commission levels for different fee types

lucro can be used by anyone, anywhere

lucro can be accessed by any internet connected device to enable employees to login to the system to do work whilst on the move or working remotely. It can also be used seamlessly on mobile phones, so that instant updates are available and urgent enquiries can be quickly responded to, enhancing the customer experience. All activities across the system are automatically date and time stamped to help to accurately track progress and view the times that communications have been sent in order to retain a full and accurate record of activities.

Choosing your features

The great benefit of using lucro over other CRM systems is that you are able to build your own personal CRM system with all the features you need and remove those that you don’t. We will provide you with all of the information about each available feature and provide demos so that you can decide which ones to include in your CRM and any discarded features can always be added in the future if you wished.

The usual off-the-shelf CRM system would mean that your employees are working with fields that they don’t use, features that confuse them and it will take much longer for them to become familiar with how the system works.

lucro provides you with the vast feature options and cost savings of an off-the-shelf CRM but also customised features to ensure that it perfectly meets the needs of your business and quickly becomes an integral system that your team finds easy to use and depend on.